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Please check with your bank if you have sufficient balance in your card and if your card is currently invalid. OR try with a different card / bank account again.
You can make your booking using any of the following payment options - Credit / Debit Card (Visa and Master), Diners Club, American Express Card, Net Banking (Domestic / International). We now also accept international cards for payment though our website.
Yes, our site is accessible on mobile website, android, iPhone and Windows and you can make your bookings and complete your transactions through your mobile phone.
Such cases are usually the result of a slow internet connection. To know why this can happen, it's better to know a little: Once Customer selects the mode of payment and hits the Pay Securely button, the GLOBIZ TRAVEL website redirects the customer to banks website where he makes the payment. Once the payment is done, customer will be re-directed to GLOBIZ TRAVEL website, where the booking is done after the payment is verified. Once this is done, the confirmation page is displayed. What goes wrong? Well, for a booking to be made, it is necessary that you are redirected back to our website as it is important for us to know that the payment has been made. If during this stage something goes wrong (i.e., power failure, or a slow internet connection) and the connection breaks down, our system would not know that the payment has been made and your account is debited. In such a scenario the booking won’t be generated. However, you need not despair, just calls us and allow us to help you.
Yes, you can book travel for infants who ages 7 days to 2 years on GLOBIZ TRAVEL. Make sure they have valid proof-of-age documents when they're checking in, and remember that infants must be accompanied by an adult who is at least 18 years old. You can book no more than one infant per adult. To avail infant fares, the infant must be under 24 months of age throughout the entire itinerary that you're booking. This includes both outbound and return journeys. If the infant is 24 months or above on the return journey, you need to make a separate booking using a child fare.
A maximum of 9 seats can be booked at one time. If you need to book for more than 9 travelers you will have to re-complete the booking process for the additional travelers.
Your baggage limit is mentioned on the e-ticket emailed to you. You can also find these details under Flight Information in My Trips section of the website.
We do not have an option of entering the frequent flyer number at the time of booking INTERNATIONAL flights. However, we can certainly pass on your frequent flyer number to the airline. You can call us as soon as you book your ticket. We would require your trip id and your frequent flyer number to get the same updated with airlines.
a. You need to show your e-ticket confirmation email and your e-ticket number at the check-in counter. The airline representative will issue your boarding pass at that time.
b. You can also visit the airline website and avail the web / online check in facility.
Airlines considers a child more than the age of 2 and less than 12 years at the time of travel. There is no seat reserved for infant separately.
For domestic flights the fare offered is same as adult fare.
On international ticket, the child fare maybe charged at 50% to 80% of the full fare depending on the airlines and route.
It depends on the date when you cancel your etickets. If you cancel your etickets 7 days before your traveling dates, there will be different charges, and if you cancel your etickets 15 days before your traveling dates then there will be different charges because it also depends on the airline policy as well.
If you have cancelled the booking directly with the airline, you need to give us a call and let us know for Post validation and approval from the airlines, the remaining amount will be refunded to your account within 15-23 business days.
In case, the airline has cancelled the flight, On receiving your cancellation request, GLOBIZ TRAVEL will cancel the ticket and process the refund amount post validation and approval from the airlines, the amount will be refunded to your account within 15-23 business days.
Yes, partial cancellation is possible in few cases. And it differs from case to case. So it is recommended that you need to call us so that you can discuss you circumstances in detail as well.
These charges are levied by the bank directly as payment gateway charges to facilitate online payments. Such charges are applicable on all online payments on all websites.
Travel Insurance is designed to pay for certain unexpected costs that may arise when you are travelling, such as emergency hospital/medical costs, trip cancellation, lost baggage and accidental death insurance. Yes, we do issue travel insurance while creating a fresh booking.
Yes. Passports are mandatory for all International travels and that they need to be valid for at least 6 months from the date of departure. **Validity duration may vary depending on the country of visit.
GLOBIZ TRAVEL does not provide any assistance regarding VISA and we will highly recommend that you check VISA formalities with your embassy and airline and arrange VISA for all the countries listed in your itinerary. You may require transit VISA for transiting few countries/airports listed in your itinerary.
An e-ticket (electronic ticket) is a paperless electronic document with a unique confirmation number that neatly replaces the hassles of a paper ticket. When you make a purchase online, we email an e ticket to you after the booking is complete. You can simply print it out and bring it with you along with a valid photo ID to the airline counter when checking in for your flight.
Yes, for international flights, below are the applicable government issued photo-ids accepted by the airlines-
a) Voter ID
b) Driving License c) Passport.
Refer your friends to book with GLOBIZ TRAVEL and earn a host of benefits and rewards. We have a multi-tier structure, which means that you not only earn when the people referred by booking flights with GLOBIZ TRAVEL, Therefore, you win a lot more!
The two tiers of Refer & Earn are: Tier 1: Your friends and family; people you referred to book with GLOBIZ TRAVEL. Tier 2: People referred by your friends and family to book with GLOBIZ TRAVEL.
This is essentially a network-based program where your earnings grow with your network. You can earn the amazing benefits and rewards. And, you keep winning when the people you referred built their own network and get their contacts book with GLOBIZ TRAVEL.
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